Bunkrmate Refund Policy

Last updated: December 25, 2025

This Refund Policy applies to all Bunkrmate experiences (“Experiences”), including nomad trips, founder retreats, and community travel programs.

1. Non-Refundable Deposit (10%)

• All Bunkrmate Experiences require a 10% deposit to secure a spot.

• The 10% deposit is non-refundable under all circumstances.

• The deposit covers upfront planning, venue commitments, and operational costs.

Refunds apply only to the remaining 90% balance, if paid.

2. Refund Eligibility (Balance Only)

If you have paid more than the deposit, the following refund terms apply to the remaining balance only:

45+ days before the Experience start date

• Refund of 100% of the remaining balance
  (You effectively receive up to 90% of the total price back)

30–44 days before the Experience start date

• Refund of 50% of the remaining balance

15–29 days before the Experience start date

• Refund of 25% of the remaining balance

Less than 14 days before the Experience start date

• No refunds of any kind

3. Paid-in-Full Bookings

For participants who paid the full amount upfront:

• The maximum refund possible is 90%

• The refund decreases based on the cancellation timeline above

4. Transfers & Credits (Optional Flexibility)

At Bunkrmate’s discretion, participants may request:

• A credit toward a future Experience (valid for 12 months), or

• A name transfer to another eligible participant

Approval is not guaranteed and depends on timing and availability.

5. No-Shows & Early Departures

No refunds will be issued for:

• No-shows

• Late arrivals

• Early departures

• Missed activities

Once an Experience begins, it is considered fully delivered.

6. Cancellations by Bunkrmate

If Bunkrmate cancels an Experience due to safety, operational, or force majeure reasons:

• Participants will receive a full credit, including the deposit,
  OR

• A refund of all payments made excluding the non-refundable deposit

Bunkrmate is not responsible for independent travel expenses.

7. Travel Insurance

Participants are strongly encouraged to purchase travel insurance covering trip cancellation, interruption, and health-related issues.

8. Refund Processing

• Approved refunds are processed to the original payment method

• Processing time: 7–14 business days

• Transaction fees and currency differences are non-refundable

9. Contact

All refund requests must be submitted in writing to:

📧 hello@bunkrmate.com